Warranty Terms

Geryon Kitchen 2-Year Limited Warranty And Technical Support Service

1. This product has a 2-year limited warranty from the date of purchase, as long as the purchase invoice is properly kept and submitted, the product is in perfect condition, and it has been correctly used, as indicated in this manual.

2. The manufacturer does not assume any liability for damages arising as a result of the following:
- Non-observance of the manual: A product that has been used beyond their capacity or utility, battered, beaten, exposed to moisture, soaked on any liquid or corrosive substance, as well as any other fault attributable to the consumer.
- User for non-intended purposed: This unit is recommended for household, indoor use only.
- Improper repairs: A product that has been disassembled, modified or repaired by persons not authorized by our official Technical Support Service
- Technical alterations, modifications of the device: Modifications of the device are not recommended and are not covered by the guarantee. Whenever the problem is caused by the normal wear and tear of its components, negligent use or misuse of the product, use of improper voltage or current.
- Use of unauthorized spare parts: for best results, use only Geryon less than 12-inch wise Vacuum bags and rolls.

3. If at any time a problem with the product is detected, you should contact the official Technical Support Service from Geryon, and send the purchase invoice of the product via e-mail to the following address: support@geryonkitchen.com


Activate Your Extended 2-Year Warranty

If you purchased Geryon products from other third-party channels, there is only a 1-year warranty. You can activate the 2-year warranty from here.Β 
Only support other purchased channel as below:

Complete the form to access expert support and to keep your GERYON purchase in perfect condition. Check here:Β https://geryonkitchen.com/pages/activate-warranty